The newsletter from OpenDNS went out this morning. I took a stitched screenshot because I couldn't find a way to link to the article that didn't include my marketing tokens, and I didn't want to skew their stats with my meta-sharing. The article about 80,000,000 malicious DNS requests being blocked every day piqued my interest and clicked the Learn More link from the message in Apple Mail (not that it matters). My default browser on Mac OS X (haven't upgraded to OS X yet) is Chrome (not that it matters). I have installed the fabulous extension from EFF, HTTPS Everywhere, which will prevent my browser from accessing sites that are known to support SSL/TLS and instead rewrite the outbound request to use the secure form. Unfortunately, the rules for such URL rewriting aren't always perfect, and instead of viewing the article after bouncing through go.opendns.com, I got an error message that indicated that the connection was refused.
The Git repository for the HTTPS Everywhere extension source code for both Firefox and Chrome is hosted at gitweb. I've drilled down into the tree and located the specific rules for OpenDNS. You can see that go.opendns.com is not an exception, so the link from the newsletter was rewritten to an unsupported scheme.
OpenDNS uses Marketo for marketing support (not that there's anything wrong with that). The problem is that go.opendns.com is a CNAME to mkto-m0127.com. Similarly, info.umbrella.com is a CNAME to opendns.mktoweb.com. Both these hostnames make user's feel warm and fuzzy -- the ones that pay attention to hostnames anyway. However, the servers are operated by the marketing partner. Unless the vendor supports SSL on behalf of the client, none of these domains will support SSL.
What can be done? Well, I suppose the client could operate their own redirector that does have valid certificates. HTTPS Everywhere users could mark opendns.com as an exception to URL inspection, but that is rather ham-fisted; it would be better to request that more exceptions be made to the HTTPS Everywhere rules. It's kind of a sticky wicket.